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Customer Relations Representative - State Farm Agent Team Member

Full Time in Frisco - TX

Responsive recruiter
Benefits
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCYOur agency opened in 2006 and currently has a small, dedicated team. I started my career with State Farm in operations — it’s the only company I’ve ever worked for, and over the years, it’s become a place where I’ve built a career rooted in service, trust, and relationships.I’m a proud graduate of University of Louisiana, I’ve been married for 25 years and have three kids. Family comes first for me, and I bring that same commitment to my team — creating an environment where people are supported not just as employees, but as individuals.Outside of the office, I’ve coached soccer for 17 years, volunteered at my kids’ schools, and served as “Top Dog” in the Watch D.O.G.S. program. I’m also very active in my church and love giving back to the community.We offer flexibility and reimburse licensing costs to help team members succeed. Our culture is built on teamwork, trust, and excellence. I look for customer-focused, goal-oriented individuals who are relentless — not ruthless — in achieving their goals. My leadership philosophy is simple “If you give me all you’ve got, I’ll give you all I’ve got.”We work hard, we play hard, and we make a real difference in the lives of our customers and each other. If that resonates with you, you’ll fit right in here.ROLE DESCRIPTION
As a Customer Relations Representative - State Farm Agent Team Member with Jeff Cain - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES
  • Manage customer inquiries and resolve issues.
  • Maintain customer records and update information as needed.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS
  • Communication and problem-solving skills.
  • Experience in customer service preferred.
  • Ability to handle high-stress situations calmly.
Compensation $40,000.00 - $45,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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